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| author | Jelmer Vernooij <jelmer@samba.org> | 2003-08-13 06:07:10 +0000 |
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| committer | Jelmer Vernooij <jelmer@samba.org> | 2003-08-13 06:07:10 +0000 |
| commit | f62eaeb1a5add34ee7353d0d95db3c84a5c71c22 (patch) | |
| tree | 10cf7e89e5a1ec800b7f30f731cbd4f4ebf5f13d /docs/htmldocs/bugreport.html | |
| parent | 879573e127150d258bc7ad9526f273c9c846da99 (diff) | |
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diff --git a/docs/htmldocs/bugreport.html b/docs/htmldocs/bugreport.html deleted file mode 100644 index e8d7a8ccd3..0000000000 --- a/docs/htmldocs/bugreport.html +++ /dev/null @@ -1,120 +0,0 @@ -<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> -<html><head><meta http-equiv="Content-Type" content="text/html; charset=ISO-8859-1"><title>Chapter 35. Reporting Bugs</title><link rel="stylesheet" href="samba.css" type="text/css"><meta name="generator" content="DocBook XSL Stylesheets V1.60.1"><link rel="home" href="index.html" title="SAMBA Project Documentation"><link rel="up" href="troubleshooting.html" title="Part V. Troubleshooting"><link rel="previous" href="problems.html" title="Chapter 34. Analysing and solving samba problems"><link rel="next" href="Appendixes.html" title="Part VI. Appendixes"></head><body bgcolor="white" text="black" link="#0000FF" vlink="#840084" alink="#0000FF"><div class="navheader"><table width="100%" summary="Navigation header"><tr><th colspan="3" align="center">Chapter 35. Reporting Bugs</th></tr><tr><td width="20%" align="left"><a accesskey="p" href="problems.html">Prev</a> </td><th width="60%" align="center">Part V. Troubleshooting</th><td width="20%" align="right"> <a accesskey="n" href="Appendixes.html">Next</a></td></tr></table><hr></div><div class="chapter" lang="en"><div class="titlepage"><div><div><h2 class="title"><a name="bugreport"></a>Chapter 35. Reporting Bugs</h2></div><div><div class="author"><h3 class="author"><span class="firstname">Jelmer</span> <span class="othername">R.</span> <span class="surname">Vernooij</span></h3><div class="affiliation"><span class="orgname">The Samba Team<br></span><div class="address"><p><tt class="email"><<a href="mailto:jelmer@samba.org">jelmer@samba.org</a>></tt></p></div></div></div></div><div><div class="author"><h3 class="author"><span class="surname">Someone; Tridge or Karl Auer perhaps?</span></h3></div></div><div><p class="pubdate"> 27 June 1997 </p></div></div><div></div></div><div class="toc"><p><b>Table of Contents</b></p><dl><dt><a href="bugreport.html#id3010326">Introduction</a></dt><dt><a href="bugreport.html#id3010385">General info</a></dt><dt><a href="bugreport.html#id3010421">Debug levels</a></dt><dt><a href="bugreport.html#id3008517">Internal errors</a></dt><dt><a href="bugreport.html#id3008625">Attaching to a running process</a></dt><dt><a href="bugreport.html#id3008127">Patches</a></dt></dl></div><div class="sect1" lang="en"><div class="titlepage"><div><div><h2 class="title" style="clear: both"><a name="id3010326"></a>Introduction</h2></div></div><div></div></div><p>Please report bugs using - <a href="https://bugzilla.samba.org/" target="_top">bugzilla</a>.</p><p> -Please take the time to read this file before you submit a bug -report. Also, please see if it has changed between releases, as we -may be changing the bug reporting mechanism at some time. -</p><p> -Please also do as much as you can yourself to help track down the -bug. Samba is maintained by a dedicated group of people who volunteer -their time, skills and efforts. We receive far more mail about it than -we can possibly answer, so you have a much higher chance of an answer -and a fix if you send us a "developer friendly" bug report that lets -us fix it fast. -</p><p> -Do not assume that if you post the bug to the comp.protocols.smb -newsgroup or the mailing list that we will read it. If you suspect that your -problem is not a bug but a configuration problem then it is better to send -it to the Samba mailing list, as there are (at last count) 5000 other users on -that list that may be able to help you. -</p><p> -You may also like to look though the recent mailing list archives, -which are conveniently accessible on the Samba web pages -at <a href="http://samba.org/samba/" target="_top">http://samba.org/samba/</a>. -</p></div><div class="sect1" lang="en"><div class="titlepage"><div><div><h2 class="title" style="clear: both"><a name="id3010385"></a>General info</h2></div></div><div></div></div><p> -Before submitting a bug report check your config for silly -errors. Look in your log files for obvious messages that tell you that -you've misconfigured something and run testparm to test your config -file for correct syntax. -</p><p> -Have you run through the <a href="diagnosis.html" title="Chapter 33. The Samba checklist">diagnosis</a>? -This is very important. -</p><p> -If you include part of a log file with your bug report then be sure to -annotate it with exactly what you were doing on the client at the -time, and exactly what the results were. -</p></div><div class="sect1" lang="en"><div class="titlepage"><div><div><h2 class="title" style="clear: both"><a name="id3010421"></a>Debug levels</h2></div></div><div></div></div><p> -If the bug has anything to do with Samba behaving incorrectly as a -server (like refusing to open a file) then the log files will probably -be very useful. Depending on the problem a log level of between 3 and -10 showing the problem may be appropriate. A higher level gives more -detail, but may use too much disk space. -</p><p> -To set the debug level use the <i class="parameter"><tt>log level</tt></i> in your -<tt class="filename">smb.conf</tt>. You may also find it useful to set the log -level higher for just one machine and keep separate logs for each machine. -To do this use: -</p><pre class="programlisting"> -log level = 10 -log file = /usr/local/samba/lib/log.%m -include = /usr/local/samba/lib/smb.conf.%m -</pre><p> -then create a file -<tt class="filename">/usr/local/samba/lib/smb.conf.<i class="replaceable"><tt>machine</tt></i></tt> where -<i class="replaceable"><tt>machine</tt></i> is the name of the client you wish to debug. In that file -put any <tt class="filename">smb.conf</tt> commands you want, for example -<i class="parameter"><tt>log level</tt></i> may be useful. This also allows you to -experiment with different security systems, protocol levels etc on just -one machine. -</p><p> -The <tt class="filename">smb.conf</tt> entry <i class="parameter"><tt>log level</tt></i> -is synonymous with the parameter <i class="parameter"><tt>debuglevel</tt></i> that has -been used in older versions of Samba and is being retained for backwards -compatibility of <tt class="filename">smb.conf</tt> files. -</p><p> -As the <i class="parameter"><tt>log level</tt></i> value is increased you will record -a significantly increasing level of debugging information. For most -debugging operations you may not need a setting higher than -<tt class="constant">3</tt>. Nearly -all bugs can be tracked at a setting of <tt class="constant">10</tt>, but be -prepared for a VERY large volume of log data. -</p></div><div class="sect1" lang="en"><div class="titlepage"><div><div><h2 class="title" style="clear: both"><a name="id3008517"></a>Internal errors</h2></div></div><div></div></div><p> -If you get a <span class="errorname">INTERNAL ERROR</span> message in your log files -it means that Samba got an unexpected signal while running. It is probably a -segmentation fault and almost certainly means a bug in Samba (unless -you have faulty hardware or system software). -</p><p> -If the message came from smbd then it will probably be accompanied by -a message which details the last SMB message received by smbd. This -info is often very useful in tracking down the problem so please -include it in your bug report. -</p><p> -You should also detail how to reproduce the problem, if -possible. Please make this reasonably detailed. -</p><p> -You may also find that a core file appeared in a <tt class="filename">corefiles</tt> -subdirectory of the directory where you keep your samba log -files. This file is the most useful tool for tracking down the bug. To -use it you do this: -</p><pre class="screen"> - <tt class="prompt">$ </tt><b class="userinput"><tt>gdb smbd core</tt></b> -</pre><p> -adding appropriate paths to smbd and core so gdb can find them. If you -don't have gdb then try <b class="userinput"><tt>dbx</tt></b>. Then within the debugger -use the command <b class="command">where</b> to give a stack trace of where the -problem occurred. Include this in your report. -</p><p> -If you know any assembly language then do a -<b class="command">disass</b> of the routine -where the problem occurred (if its in a library routine then -disassemble the routine that called it) and try to work out exactly -where the problem is by looking at the surrounding code. Even if you -don't know assembly, including this info in the bug report can be -useful. -</p></div><div class="sect1" lang="en"><div class="titlepage"><div><div><h2 class="title" style="clear: both"><a name="id3008625"></a>Attaching to a running process</h2></div></div><div></div></div><p> -Unfortunately some unixes (in particular some recent linux kernels) -refuse to dump a core file if the task has changed uid (which smbd -does often). To debug with this sort of system you could try to attach -to the running process using -<b class="userinput"><tt>gdb smbd <i class="replaceable"><tt>PID</tt></i></tt></b> where you get -<i class="replaceable"><tt>PID</tt></i> from <span class="application">smbstatus</span>. -Then use <b class="command">c</b> to continue and try to cause the core dump -using the client. The debugger should catch the fault and tell you -where it occurred. -</p></div><div class="sect1" lang="en"><div class="titlepage"><div><div><h2 class="title" style="clear: both"><a name="id3008127"></a>Patches</h2></div></div><div></div></div><p> -The best sort of bug report is one that includes a fix! If you send us -patches please use <b class="userinput"><tt>diff -u</tt></b> format if your version of -diff supports it, otherwise use <b class="userinput"><tt>diff -c4</tt></b>. Make sure -you do the diff against a clean version of the source and let me know -exactly what version you used. -</p></div></div><div class="navfooter"><hr><table width="100%" summary="Navigation footer"><tr><td width="40%" align="left"><a accesskey="p" href="problems.html">Prev</a> </td><td width="20%" align="center"><a accesskey="u" href="troubleshooting.html">Up</a></td><td width="40%" align="right"> <a accesskey="n" href="Appendixes.html">Next</a></td></tr><tr><td width="40%" align="left" valign="top">Chapter 34. Analysing and solving samba problems </td><td width="20%" align="center"><a accesskey="h" href="index.html">Home</a></td><td width="40%" align="right" valign="top"> Part VI. Appendixes</td></tr></table></div></body></html> |