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-<html><head><meta http-equiv="Content-Type" content="text/html; charset=ISO-8859-1"><title>Chapter 35. Reporting Bugs</title><link rel="stylesheet" href="samba.css" type="text/css"><meta name="generator" content="DocBook XSL Stylesheets V1.60.1"><link rel="home" href="index.html" title="SAMBA Project Documentation"><link rel="up" href="troubleshooting.html" title="Part V. Troubleshooting"><link rel="previous" href="problems.html" title="Chapter 34. Analysing and solving samba problems"><link rel="next" href="Appendixes.html" title="Part VI. Appendixes"></head><body bgcolor="white" text="black" link="#0000FF" vlink="#840084" alink="#0000FF"><div class="navheader"><table width="100%" summary="Navigation header"><tr><th colspan="3" align="center">Chapter 35. Reporting Bugs</th></tr><tr><td width="20%" align="left"><a accesskey="p" href="problems.html">Prev</a> </td><th width="60%" align="center">Part V. Troubleshooting</th><td width="20%" align="right"> <a accesskey="n" href="Appendixes.html">Next</a></td></tr></table><hr></div><div class="chapter" lang="en"><div class="titlepage"><div><div><h2 class="title"><a name="bugreport"></a>Chapter 35. Reporting Bugs</h2></div><div><div class="author"><h3 class="author"><span class="firstname">Jelmer</span> <span class="othername">R.</span> <span class="surname">Vernooij</span></h3><div class="affiliation"><span class="orgname">The Samba Team<br></span><div class="address"><p><tt class="email">&lt;<a href="mailto:jelmer@samba.org">jelmer@samba.org</a>&gt;</tt></p></div></div></div></div><div><div class="author"><h3 class="author"><span class="surname">Someone; Tridge or Karl Auer perhaps?</span></h3></div></div><div><p class="pubdate"> 27 June 1997 </p></div></div><div></div></div><div class="toc"><p><b>Table of Contents</b></p><dl><dt><a href="bugreport.html#id3011690">Introduction</a></dt><dt><a href="bugreport.html#id3011912">General info</a></dt><dt><a href="bugreport.html#id3011949">Debug levels</a></dt><dt><a href="bugreport.html#id3012091">Internal errors</a></dt><dt><a href="bugreport.html#id3012199">Attaching to a running process</a></dt><dt><a href="bugreport.html#id3012246">Patches</a></dt></dl></div><div class="sect1" lang="en"><div class="titlepage"><div><div><h2 class="title" style="clear: both"><a name="id3011690"></a>Introduction</h2></div></div><div></div></div><p>Please report bugs using
+<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd">
+<html><head><meta http-equiv="Content-Type" content="text/html; charset=ISO-8859-1"><title>Chapter 35. Reporting Bugs</title><link rel="stylesheet" href="samba.css" type="text/css"><meta name="generator" content="DocBook XSL Stylesheets V1.60.1"><link rel="home" href="index.html" title="SAMBA Project Documentation"><link rel="up" href="troubleshooting.html" title="Part V. Troubleshooting"><link rel="previous" href="problems.html" title="Chapter 34. Analysing and solving samba problems"><link rel="next" href="Appendixes.html" title="Part VI. Appendixes"></head><body bgcolor="white" text="black" link="#0000FF" vlink="#840084" alink="#0000FF"><div class="navheader"><table width="100%" summary="Navigation header"><tr><th colspan="3" align="center">Chapter 35. Reporting Bugs</th></tr><tr><td width="20%" align="left"><a accesskey="p" href="problems.html">Prev</a> </td><th width="60%" align="center">Part V. Troubleshooting</th><td width="20%" align="right"> <a accesskey="n" href="Appendixes.html">Next</a></td></tr></table><hr></div><div class="chapter" lang="en"><div class="titlepage"><div><div><h2 class="title"><a name="bugreport"></a>Chapter 35. Reporting Bugs</h2></div><div><div class="author"><h3 class="author"><span class="firstname">Jelmer</span> <span class="othername">R.</span> <span class="surname">Vernooij</span></h3><div class="affiliation"><span class="orgname">The Samba Team<br></span><div class="address"><p><tt class="email">&lt;<a href="mailto:jelmer@samba.org">jelmer@samba.org</a>&gt;</tt></p></div></div></div></div><div><div class="author"><h3 class="author"><span class="surname">Someone; Tridge or Karl Auer perhaps?</span></h3></div></div><div><p class="pubdate"> 27 June 1997 </p></div></div><div></div></div><div class="toc"><p><b>Table of Contents</b></p><dl><dt><a href="bugreport.html#id3009871">Introduction</a></dt><dt><a href="bugreport.html#id3009931">General info</a></dt><dt><a href="bugreport.html#id3009966">Debug levels</a></dt><dt><a href="bugreport.html#id3008063">Internal errors</a></dt><dt><a href="bugreport.html#id3008171">Attaching to a running process</a></dt><dt><a href="bugreport.html#id3007672">Patches</a></dt></dl></div><div class="sect1" lang="en"><div class="titlepage"><div><div><h2 class="title" style="clear: both"><a name="id3009871"></a>Introduction</h2></div></div><div></div></div><p>Please report bugs using
<a href="https://bugzilla.samba.org/" target="_top">bugzilla</a>.</p><p>
Please take the time to read this file before you submit a bug
report. Also, please see if it has changed between releases, as we
@@ -20,7 +21,7 @@ that list that may be able to help you.
You may also like to look though the recent mailing list archives,
which are conveniently accessible on the Samba web pages
at <a href="http://samba.org/samba/" target="_top">http://samba.org/samba/</a>.
-</p></div><div class="sect1" lang="en"><div class="titlepage"><div><div><h2 class="title" style="clear: both"><a name="id3011912"></a>General info</h2></div></div><div></div></div><p>
+</p></div><div class="sect1" lang="en"><div class="titlepage"><div><div><h2 class="title" style="clear: both"><a name="id3009931"></a>General info</h2></div></div><div></div></div><p>
Before submitting a bug report check your config for silly
errors. Look in your log files for obvious messages that tell you that
you've misconfigured something and run testparm to test your config
@@ -32,7 +33,7 @@ This is very important.
If you include part of a log file with your bug report then be sure to
annotate it with exactly what you were doing on the client at the
time, and exactly what the results were.
-</p></div><div class="sect1" lang="en"><div class="titlepage"><div><div><h2 class="title" style="clear: both"><a name="id3011949"></a>Debug levels</h2></div></div><div></div></div><p>
+</p></div><div class="sect1" lang="en"><div class="titlepage"><div><div><h2 class="title" style="clear: both"><a name="id3009966"></a>Debug levels</h2></div></div><div></div></div><p>
If the bug has anything to do with Samba behaving incorrectly as a
server (like refusing to open a file) then the log files will probably
be very useful. Depending on the problem a log level of between 3 and
@@ -67,7 +68,7 @@ debugging operations you may not need a setting higher than
<tt class="constant">3</tt>. Nearly
all bugs can be tracked at a setting of <tt class="constant">10</tt>, but be
prepared for a VERY large volume of log data.
-</p></div><div class="sect1" lang="en"><div class="titlepage"><div><div><h2 class="title" style="clear: both"><a name="id3012091"></a>Internal errors</h2></div></div><div></div></div><p>
+</p></div><div class="sect1" lang="en"><div class="titlepage"><div><div><h2 class="title" style="clear: both"><a name="id3008063"></a>Internal errors</h2></div></div><div></div></div><p>
If you get a <span class="errorname">INTERNAL ERROR</span> message in your log files
it means that Samba got an unexpected signal while running. It is probably a
segmentation fault and almost certainly means a bug in Samba (unless
@@ -100,7 +101,7 @@ disassemble the routine that called it) and try to work out exactly
where the problem is by looking at the surrounding code. Even if you
don't know assembly then incuding this info in the bug report can be
useful.
-</p></div><div class="sect1" lang="en"><div class="titlepage"><div><div><h2 class="title" style="clear: both"><a name="id3012199"></a>Attaching to a running process</h2></div></div><div></div></div><p>
+</p></div><div class="sect1" lang="en"><div class="titlepage"><div><div><h2 class="title" style="clear: both"><a name="id3008171"></a>Attaching to a running process</h2></div></div><div></div></div><p>
Unfortunately some unixes (in particular some recent linux kernels)
refuse to dump a core file if the task has changed uid (which smbd
does often). To debug with this sort of system you could try to attach
@@ -110,7 +111,7 @@ to the running process using
Then use <b class="command">c</b> to continue and try to cause the core dump
using the client. The debugger should catch the fault and tell you
where it occurred.
-</p></div><div class="sect1" lang="en"><div class="titlepage"><div><div><h2 class="title" style="clear: both"><a name="id3012246"></a>Patches</h2></div></div><div></div></div><p>
+</p></div><div class="sect1" lang="en"><div class="titlepage"><div><div><h2 class="title" style="clear: both"><a name="id3007672"></a>Patches</h2></div></div><div></div></div><p>
The best sort of bug report is one that includes a fix! If you send us
patches please use <b class="userinput"><tt>diff -u</tt></b> format if your version of
diff supports it, otherwise use <b class="userinput"><tt>diff -c4</tt></b>. Make sure