&author.jht;
&author.jelmer;
&author.tridge;
27 June 1997 Reporting BugsIntroductionPlease report bugs using Samba's
Bugzilla facilities and
take the time to read this file before you submit a bug
report. Also, check to see if it has changed between releases, as we
may be changing the bug reporting mechanism at some point.
Please do as much as you can yourself to help track down the
bug. Samba is maintained by a dedicated group of people who volunteer
their time, skills and efforts. We receive far more mail than
we can possibly answer, so you have a much higher chance of a response
and a fix if you send us a developer friendly bug report that lets
us fix it fast.
Do not assume that if you post the bug to the comp.protocols.smb
newsgroup or the mailing list that we will read it. If you suspect that your
problem is not a bug but a configuration problem, it is better to send
it to the Samba mailing list, as there are thousands of other users on
that list who may be able to help you.
You may also like to look though the recent mailing list archives,
which are conveniently accessible on the Samba Web pages
at http://samba.org/samba/.
General Information
Before submitting a bug report, check your config for silly
errors. Look in your log files for obvious messages that tell
you've mis-configured something. Run testparm to check your config
file for correct syntax.
Have you looked through The Samba Checklist? This is extremely important.
If you include part of a log file with your bug report, then be sure to
annotate it with exactly what you were doing on the client at the
time and exactly what the results were.
Debug Levels
If the bug has anything to do with Samba behaving incorrectly as a
server (like refusing to open a file), then the log files will probably
be quite useful. Depending on the problem, a log level of between 3 and
10 showing the problem may be appropriate. A higher level gives more
detail, but may use too much disk space.
To set the debug level, use the log level in your
&smb.conf;. You may also find it useful to set the log
level higher for just one machine and keep separate logs for each machine.
To do this, add the following lines to your main &smb.conf; file:
log level10log file/usr/local/samba/lib/log.%minclude/usr/local/samba/lib/smb.conf.%m
and create a file /usr/local/samba/lib/smb.conf.machine where
machine is the name of the client you wish to debug. In that file
put any &smb.conf; commands you want, for example
log level may be useful. This also allows you to
experiment with different security systems, protocol levels and so on, on just
one machine.
The &smb.conf; entry log level
is synonymous with the parameter debuglevel that has
been used in older versions of Samba and is being retained for backward
compatibility of &smb.conf; files.
As the log level value is increased, you will record
a significantly greater level of debugging information. For most
debugging operations, you may not need a setting higher than
3. Nearly
all bugs can be tracked at a setting of 10, but be
prepared for a large volume of log data.
Debugging Specific Operations
Samba-3.x permits debugging (logging) of specific functional components without unnecessarily
cluttering the log files with detailed logs for all operations. An example configuration to
achive this is shown in:
log level0 tdb:3 passdb:5 auth:4 vfs:2max log size0log file/var/log/samba/%U.%m.log
This will cause the level of detail to be expanded to the debug class (log level) passed to
each funtional area per the value shown above. The first value passed to the log level
of 0 means turn off all unnecessary debugging except the debug classes set for
the functional areas as specified. The table shown in Debugable Functions
may be used to affect very precise analysis of each SMB operation Samba is conducting.
Internal Errors
If you get the message INTERNAL ERROR in your log files,
it means that Samba got an unexpected signal while running. It is probably a
segmentation fault and almost certainly means a bug in Samba (unless
you have faulty hardware or system software).
If the message came from smbd, it will probably be accompanied by
a message that details the last SMB message received by smbd. This
information is often useful in tracking down the problem so please
include it in your bug report.
You should also detail how to reproduce the problem, if
possible. Please make this reasonably detailed.
core files
You may also find that a core file appeared in a corefiles
subdirectory of the directory where you keep your Samba log
files. This file is the most useful tool for tracking down the bug. To
use it, you do this:
gdbdebug
&prompt;gdb smbd core
adding appropriate paths to smbd and core so gdb can find them. If you
do not have gdb, try dbx. Then within the debugger,
use the command where to give a stack trace of where the
problem occurred. Include this in your report.
If you know any assembly language, do a disass of the routine
where the problem occurred (if its in a library routine, then
disassemble the routine that called it) and try to work out exactly
where the problem is by looking at the surrounding code. Even if you
do not know assembly, including this information in the bug report can be
useful.
Attaching to a Running Process
Unfortunately, some UNIXes (in particular some recent Linux kernels)
refuse to dump a core file if the task has changed uid (which smbd
does often). To debug with this sort of system, you could try to attach
to the running process using
gdb smbd PID where you get
PID from smbstatus.
Then use c to continue and try to cause the core dump
using the client. The debugger should catch the fault and tell you
where it occurred.
Patchesdiffpatch
The best sort of bug report is one that includes a fix! If you send us
patches, please use diff -u format if your version of
diff supports it, otherwise use diff -c4. Make sure
you do the diff against a clean version of the source and let me know
exactly what version you used.