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+<?xml version="1.0" encoding="iso-8859-1"?>
+<!DOCTYPE chapter PUBLIC "-//Samba-Team//DTD DocBook V4.2-Based Variant V1.0//EN" "http://www.samba.org/samba/DTD/samba-doc">
+
+<chapter id="HA">
+<title>Performance, Reliability, and Availability</title>
+
+ <para>
+ <indexterm><primary>performance</primary></indexterm>
+ <indexterm><primary>reliability</primary></indexterm>
+ <indexterm><primary>availability</primary></indexterm>
+ Well, you have reached one of the last chapters of this book. It is customary to attempt
+ to wrap up the theme and contents of a book in what is generally regarded as the
+ chapter that should draw conclusions. This book is a suspense thriller, and since
+ the plot of the stories told mostly lead you to bigger, better Samba-3 networking
+ solutions, it is perhaps appropriate to close this book with a few pertinent comments
+ regarding some of the things everyone can do to deliver a reliable Samba-3 network.
+ </para>
+
+ <blockquote><attribution>Anonymous</attribution><para>
+ In a world so full of noise, how can the sparrow be heard?
+ </para></blockquote>
+
+<sect1>
+ <title>Introduction</title>
+
+ <para>
+ <indexterm><primary>clustering</primary></indexterm>
+ The sparrow is a small bird whose sounds are drowned out by the noise of the busy
+ world it lives in. Likewise, the simple steps that can be taken to improve the
+ reliability and availability of a Samba network are often drowned out by the volume
+ of discussions about grandiose Samba clustering designs. This is not intended to
+ suggest that clustering is not important, because clearly it is. This chapter does not devote
+ itself to discussion of clustering because each clustering methodology uses its own
+ custom tools and methods. Only passing comments are offered concerning these methods.
+ </para>
+
+ <para>
+ <indexterm><primary>cluster</primary></indexterm>
+ <indexterm><primary>samba cluster</primary></indexterm>
+ <indexterm><primary>scalability</primary></indexterm>
+<ulink url="http://www.google.com/search?hl=en&amp;lr=&amp;ie=ISO-8859-1&amp;q=samba+cluster&amp;btnG=Google+Search">A search</ulink>
+ for <quote>samba cluster</quote> produced 71,600 hits. And a search for <quote>highly available samba</quote>
+ and <quote>highly available windows</quote> produced an amazing number of references.
+ It is clear from the resources on the Internet that Windows file and print services
+ availability, reliability, and scalability are of vital interest to corporate network users.
+ </para>
+
+ <para>
+ <indexterm><primary>performance</primary></indexterm>
+ So without further background, you can review a checklist of simple steps that
+ can be taken to ensure acceptable network performance while keeping costs of ownership
+ well under control.
+ </para>
+
+</sect1>
+
+<sect1>
+ <title>Dissection and Discussion</title>
+
+ <para>
+ <indexterm><primary>simple</primary></indexterm>
+ <indexterm><primary>complexities</primary></indexterm>
+ If it is your purpose to get the best mileage out of your Samba servers, there is one rule that
+ must be obeyed. If you want the best, keep your implementation as simple as possible. You may
+ well be forced to introduce some complexities, but you should do so only as a last resort.
+ </para>
+
+ <para>
+ Simple solutions are likely to be easier to get right than are complex ones. They certainly
+ make life easier for your successor. Simple implementations can be more readily audited than can
+ complex ones.
+ </para>
+
+ <para>
+ <indexterm><primary>broken behavior</primary></indexterm>
+ <indexterm><primary>poor performance</primary></indexterm>
+ Problems reported by users fall into three categories: configurations that do not work, those
+ that have broken behavior, and poor performance. The term <emphasis>broken behavior</emphasis>
+ means that the function of a particular Samba component appears to work sometimes, but not at
+ others. The resulting intermittent operation is clearly unacceptable. An example of
+ <emphasis>broken behavior</emphasis> known to many Windows networking users occurs when the
+ list of Windows machines in MS Explorer changes, sometimes listing machines that are running
+ and at other times not listing them even though the machines are in use on the network.
+ </para>
+
+ <para>
+ <indexterm><primary>smbfs</primary></indexterm>
+ <indexterm><primary>smbmnt</primary></indexterm>
+ <indexterm><primary>smbmount</primary></indexterm>
+ <indexterm><primary>smbumnt</primary></indexterm>
+ <indexterm><primary>smbumount</primary></indexterm>
+ <indexterm><primary>front-end</primary></indexterm>
+ A significant number of reports concern problems with the <command>smbfs</command> file system
+ driver that is part of the Linux kernel, not part of Samba. Users continue to interpret that
+ <command>smbfs</command> is part of Samba, simply because Samba includes the front-end tools
+ that are used to manage <command>smbfs</command>-based file service connections. So, just
+ for the record, the tools <command>smbmnt</command>, <command>smbmount</command>,
+ <command>smbumount</command>, and <command>smbumnt</command> are front-end
+ facilities to core drivers that are supplied as part of the Linux kernel. These tools share a
+ common infrastructure with some Samba components, but they are not maintained as part of
+ Samba and are really foreign to it.
+ </para>
+
+ <para>
+ <indexterm><primary>cifsfs</primary></indexterm>
+ The new project, <command>cifsfs</command>, is destined to replace <command>smbfs</command>.
+ It, too, is not part of Samba, even though one of the Samba Team members is a prime mover in
+ this project.
+ </para>
+
+ <para>
+ Table 13.1 lists typical causes of:
+ </para>
+
+ <itemizedlist>
+ <listitem><para>Not Working (NW)</para></listitem>
+ <listitem><para>Broken Behavior (BB)</para></listitem>
+ <listitem><para>Poor Performance (PP)</para></listitem>
+ </itemizedlist>
+
+
+ <table id="ProbList">
+ <title>Effect of Common Problems</title>
+ <tgroup cols="4">
+ <colspec align="left"/>
+ <colspec align="center"/>
+ <colspec align="center"/>
+ <colspec align="center"/>
+ <thead>
+ <row>
+ <entry><para>Problem</para></entry>
+ <entry><para>NW</para></entry>
+ <entry><para>BB</para></entry>
+ <entry><para>PP</para></entry>
+ </row>
+ </thead>
+ <tbody>
+ <row>
+ <entry><para>File locking</para></entry>
+ <entry><para>-</para></entry>
+ <entry><para>X</para></entry>
+ <entry><para>-</para></entry>
+ </row>
+ <row>
+ <entry><para>Hardware problems</para></entry>
+ <entry><para>X</para></entry>
+ <entry><para>X</para></entry>
+ <entry><para>X</para></entry>
+ </row>
+ <row>
+ <entry><para>Incorrect authentication</para></entry>
+ <entry><para>X</para></entry>
+ <entry><para>X</para></entry>
+ <entry><para>-</para></entry>
+ </row>
+ <row>
+ <entry><para>Incorrect configuration</para></entry>
+ <entry><para>X</para></entry>
+ <entry><para>X</para></entry>
+ <entry><para>X</para></entry>
+ </row>
+ <row>
+ <entry><para>LDAP problems</para></entry>
+ <entry><para>X</para></entry>
+ <entry><para>X</para></entry>
+ <entry><para>-</para></entry>
+ </row>
+ <row>
+ <entry><para>Name resolution</para></entry>
+ <entry><para>X</para></entry>
+ <entry><para>X</para></entry>
+ <entry><para>X</para></entry>
+ </row>
+ <row>
+ <entry><para>Printing problems</para></entry>
+ <entry><para>X</para></entry>
+ <entry><para>X</para></entry>
+ <entry><para>-</para></entry>
+ </row>
+ <row>
+ <entry><para>Slow file transfer</para></entry>
+ <entry><para>-</para></entry>
+ <entry><para>-</para></entry>
+ <entry><para>X</para></entry>
+ </row>
+ <row>
+ <entry><para>Winbind problems</para></entry>
+ <entry><para>X</para></entry>
+ <entry><para>X</para></entry>
+ <entry><para>-</para></entry>
+ </row>
+ </tbody>
+ </tgroup>
+ </table>
+
+ <para>
+ <indexterm><primary>network hygiene</primary></indexterm>
+ It is obvious to all that the first requirement (as a matter of network hygiene) is to eliminate
+ problems that affect basic network operation. This book has provided sufficient working examples
+ to help you to avoid all these problems.
+ </para>
+
+</sect1>
+
+<sect1>
+ <title>Guidelines for Reliable Samba Operation</title>
+
+ <para>
+ <indexterm><primary>resilient</primary></indexterm>
+ <indexterm><primary>extreme demand</primary></indexterm>
+ Your objective is to provide a network that works correctly, can grow at all times, is resilient
+ at times of extreme demand, and can scale to meet future needs. The following subject areas provide
+ pointers that can help you today.
+ </para>
+
+ <sect2>
+ <title>Name Resolution</title>
+
+ <para>
+ There are three basic current problem areas: bad hostnames, routed networks, and network collisions.
+ These are covered in the following discussion.
+ </para>
+
+ <sect3>
+ <title>Bad Hostnames</title>
+
+ <para>
+ <indexterm><primary>DHCP</primary><secondary>client</secondary></indexterm>
+ <indexterm><primary>netbios name</primary></indexterm>
+ <indexterm><primary>localhost</primary></indexterm>
+ <indexterm><primary>/etc/hosts</primary></indexterm>
+ <indexterm><primary>NetBIOS</primary></indexterm>
+ When configured as a DHCP client, a number of Linux distributions set the system hostname
+ to <constant>localhost</constant>. If the parameter <parameter>netbios name</parameter> is not
+ specified to something other than <constant>localhost</constant>, the Samba server appears
+ in the Windows Explorer as <constant>LOCALHOST</constant>. Moreover, the entry in the <filename>/etc/hosts</filename>
+ on the Linux server points to IP address <constant>127.0.0.1</constant>. This means that
+ when the Windows client obtains the IP address of the Samba server called <constant>LOCALHOST</constant>,
+ it obtains the IP address <constant>127.0.0.1</constant> and then proceeds to attempt to
+ set up a NetBIOS over TCP/IP connection to it. This cannot work, because that IP address is
+ the local Windows machine itself. Hostnames must be valid for Windows networking to function
+ correctly.
+ </para>
+
+ <para>
+ <indexterm><primary>digits</primary></indexterm>
+ A few sites have tried to name Windows clients and Samba servers with a name that begins
+ with the digits 1-9. This does not work either because it may result in the client or
+ server attempting to use that name as an IP address.
+ </para>
+
+ <para>
+ <indexterm><primary>DNS</primary><secondary>name lookup</secondary></indexterm>
+ <indexterm><primary>resolve</primary></indexterm>
+ A Samba server called <constant>FRED</constant> in a NetBIOS domain called <constant>COLLISION</constant>
+ in a network environment that is part of the fully-qualified Internet domain namespace known
+ as <constant>parrots.com</constant>, results in DNS name lookups for <constant>fred.parrots.com</constant>
+ and <constant>collision.parrots.com</constant>. It is therefore a mistake to name the domain
+ (workgroup) <constant>collision.parrots.com</constant>, since this results in DNS lookup
+ attempts to resolve <constant>fred.parrots.com.parrots.com</constant>, which most likely
+ fails given that you probably do not have this in your DNS namespace.
+ </para>
+
+ <note><para>
+ <indexterm><primary>Active Directory</primary><secondary>realm</secondary></indexterm>
+ <indexterm><primary>ADS</primary></indexterm>
+ <indexterm><primary>DNS</primary></indexterm>
+ An Active Directory realm called <constant>collision.parrots.com</constant> is perfectly okay,
+ although it too must be capable of being resolved via DNS, something that functions correctly
+ if Windows 200x ADS has been properly installed and configured.
+ </para></note>
+
+ </sect3>
+
+ <sect3>
+ <title>Routed Networks</title>
+
+ <para>
+ <indexterm><primary>NetBIOS</primary></indexterm>
+ <indexterm><primary>UDP</primary><secondary>broadcast</secondary></indexterm>
+ <indexterm><primary>broadcast</primary></indexterm>
+ NetBIOS networks (Windows networking with NetBIOS over TCP/IP enabled) makes extensive use
+ of UDP-based broadcast traffic, as you saw during the exercises in <link linkend="primer"/>.
+ </para>
+
+ <para>
+ <indexterm><primary>routers</primary></indexterm>
+ <indexterm><primary>forwarded</primary></indexterm>
+ <indexterm><primary>multi-subnet</primary></indexterm>
+ UDP broadcast traffic is not forwarded by routers. This means that NetBIOS broadcast-based
+ networking cannot function across routed networks (i.e., multi-subnet networks) unless
+ special provisions are made:
+ </para>
+
+ <itemizedlist>
+ <listitem><para>
+ <indexterm><primary>LMHOSTS</primary></indexterm>
+ <indexterm><primary>remote announce</primary></indexterm>
+ <indexterm><primary>remote browse sync</primary></indexterm>
+ Either install on every Windows client an LMHOSTS file (located in the directory
+ <filename>C:\windows\system32\drivers\etc</filename>). It is also necessary to
+ add to the Samba server &smb.conf; file the parameters <parameter>remote announce</parameter>
+ and <parameter>remote browse sync</parameter>. For more information, refer to the online
+ manual page for the &smb.conf; file.
+ </para></listitem>
+
+ <listitem><para>
+ <indexterm><primary>WINS</primary><secondary>server</secondary></indexterm>
+ Or configure Samba as a WINS server, and configure all network clients to use that
+ WINS server in their TCP/IP configuration.
+ </para></listitem>
+ </itemizedlist>
+
+ <note><para>
+ <indexterm><primary>WINS</primary><secondary>name resolution</secondary></indexterm>
+ <indexterm><primary>DNS</primary></indexterm>
+ The use of DNS is not an acceptable substitute for WINS. DNS does not store specific
+ information regarding NetBIOS networking particulars that get stored in the WINS
+ name resolution database and that Windows clients require and depend on.
+ </para></note>
+
+ </sect3>
+
+ <sect3>
+ <title>Network Collisions</title>
+
+ <para>
+ <indexterm><primary>network</primary><secondary>collisions</secondary></indexterm>
+ <indexterm><primary>network</primary><secondary>timeouts</secondary></indexterm>
+ <indexterm><primary>collision rates</primary></indexterm>
+ <indexterm><primary>network</primary><secondary>load</secondary></indexterm>
+ Excessive network activity causes NetBIOS network timeouts. Timeouts may result in
+ blue screen of death (BSOD) experiences. High collision rates may be caused by excessive
+ UDP broadcast activity, by defective networking hardware, or through excessive network
+ loads (another way of saying that the network is poorly designed).
+ </para>
+
+ <para>
+ The use of WINS is highly recommended to reduce network broadcast traffic, as outlined
+ in <link linkend="primer"/>.
+ </para>
+
+ <para>
+ <indexterm><primary>netbios forwarding</primary></indexterm>
+ <indexterm><primary>broadcast storms</primary></indexterm>
+ <indexterm><primary>performance</primary></indexterm>
+ Under no circumstances should the facility be supported by many routers, known as <constant>NetBIOS
+ forwarding</constant>, unless you know exactly what you are doing. Inappropriate use of this
+ facility can result in UDP broadcast storms. In one case in 1999, a university network became
+ unusable due to NetBIOS forwarding being enabled on all routers. The problem was discovered during performance
+ testing of a Samba server. The maximum throughput on a 100-Base-T (100 MB/sec) network was
+ less than 15 KB/sec. After the NetBIOS forwarding was turned off, file transfer performance
+ immediately returned to 11 MB/sec.
+ </para>
+
+ </sect3>
+
+ </sect2>
+
+ <sect2>
+ <title>Samba Configuration</title>
+
+ <para>
+ As a general rule, the contents of the &smb.conf; file should be kept as simple as possible.
+ No parameter should be specified unless you know it is essential to operation.
+ </para>
+
+ <para>
+ <indexterm><primary>document the settings</primary></indexterm>
+ <indexterm><primary>documented</primary></indexterm>
+ <indexterm><primary>optimized</primary></indexterm>
+ Many UNIX administrators like to fully document the settings in the &smb.conf; file. This is a
+ bad idea because it adds content to the file. The &smb.conf; file is re-read by every <command>smbd</command>
+ process every time the file timestamp changes (or, on systems where this does not work, every 20 seconds or so).
+ </para>
+
+ <para>
+ As the size of the &smb.conf; file grows, the risk of introducing parsing errors also increases.
+ It is recommended to keep a fully documented &smb.conf; file on hand, and then to operate Samba only
+ with an optimized file.
+ </para>
+
+ <para><indexterm>
+ <primary>testparm</primary>
+ </indexterm>
+ The preferred way to maintain a documented file is to call it something like <filename>smb.conf.master</filename>.
+ You can generate the optimized file by executing:
+<screen>
+&rootprompt; testparm -s smb.conf.master > smb.conf
+</screen>
+ You should carefully observe all warnings issued. It is also a good practice to execute the following
+ command to confirm correct interpretation of the &smb.conf; file contents:
+<screen>
+&rootprompt; testparm
+Load smb config files from /etc/samba/smb.conf
+Can't find include file /etc/samba/machine.
+Processing section "[homes]"
+Processing section "[print$]"
+Processing section "[netlogon]"
+Processing section "[Profiles]"
+Processing section "[printers]"
+Processing section "[media]"
+Processing section "[data]"
+Processing section "[cdr]"
+Processing section "[apps]"
+Loaded services file OK.
+'winbind separator = +' might cause problems with group membership.
+Server role: ROLE_DOMAIN_PDC
+Press enter to see a dump of your service definitions
+</screen>
+ <indexterm><primary>fatal problem</primary></indexterm>
+ You now, of course, press the enter key to complete the command, or else abort it by pressing Ctrl-C.
+ The important thing to note is the noted Server role, as well as warning messages. Noted configuration
+ conflicts must be remedied before proceeding. For example, the following error message represents a
+ common fatal problem:
+<screen>
+ERROR: both 'wins support = true' and 'wins server = &lt;server list&gt;'
+cannot be set in the smb.conf file. nmbd will abort with this setting.
+</screen>
+ </para>
+
+ <para>
+ <indexterm><primary>performance degradation</primary></indexterm>
+ <indexterm><primary>socket options</primary></indexterm>
+ <indexterm><primary>socket address</primary></indexterm>
+ There are two parameters that can cause severe network performance degradation: <parameter>socket options</parameter>
+ and <parameter>socket address</parameter>. The <parameter>socket options</parameter> parameter was often necessary
+ when Samba was used with the Linux 2.2.x kernels. Later kernels are largely self-tuning and seldom benefit from
+ this parameter being set. Do not use either parameter unless it has been proven necessary to use them.
+ </para>
+
+ <para>
+ <indexterm><primary>strict sync</primary></indexterm>
+ <indexterm><primary>sync always</primary></indexterm>
+ <indexterm><primary>severely degrade</primary></indexterm>
+ <indexterm><primary>network</primary><secondary>performance</secondary></indexterm>
+ Another &smb.conf; parameter that may cause severe network performance degradation is the
+ <parameter>strict sync</parameter> parameter. Do not use this at all. There is no good reason
+ to use this with any modern Windows client. The <parameter>strict sync</parameter> is often
+ used with the <parameter>sync always</parameter> parameter. This, too, can severely
+ degrade network performance, so do not set it; if you must, do so with caution.
+ </para>
+
+ <para>
+ <indexterm><primary>opportunistic locking</primary></indexterm>
+ <indexterm><primary>file caching</primary></indexterm>
+ <indexterm><primary>caching</primary></indexterm>
+ <indexterm><primary>oplocks</primary></indexterm>
+ Finally, many network administrators deliberately disable opportunistic locking support. While this
+ does not degrade Samba performance, it significantly degrades Windows client performance because
+ this disables local file caching on Windows clients and forces every file read and written to
+ invoke a network read or write call. If for any reason you must disable oplocks (opportunistic locking)
+ support, do so only on the share on which it is required. That way, all other shares can provide
+ oplock support for operations that are tolerant of it. See <link linkend="ch12dblck"/> for more
+ information.
+ </para>
+
+ </sect2>
+
+ <sect2>
+ <title>Use and Location of BDCs</title>
+
+ <para>
+ <indexterm><primary>BDC</primary></indexterm>
+ <indexterm><primary>PDC</primary></indexterm>
+ <indexterm><primary>routed network</primary></indexterm>
+ <indexterm><primary>wide-area network</primary></indexterm>
+ <indexterm><primary>network segment</primary></indexterm>
+ On a network segment where there is a PDC and a BDC, the BDC carries the bulk of the network logon
+ processing. If the BDC is a heavily loaded server, the PDC carries a greater proportion of
+ authentication and logon processing. When a sole BDC on a routed network segment gets heavily
+ loaded, it is possible that network logon requests and authentication requests may be directed
+ to a BDC on a distant network segment. This significantly hinders WAN operations
+ and is undesirable.
+ </para>
+
+ <para>
+ <indexterm><primary>Domain Member</primary></indexterm>
+ <indexterm><primary>Domain Controller</primary></indexterm>
+ As a general guide, instead of adding domain member servers to a network, you would be better advised
+ to add BDCs until there are fewer than 30 Windows clients per BDC. Beyond that ratio, you should add
+ domain member servers. This practice ensures that there are always sufficient domain controllers
+ to handle logon requests and authentication traffic.
+ </para>
+
+ </sect2>
+
+ <sect2>
+ <title>Use One Consistent Version of MS Windows Client</title>
+
+ <para>
+ Every network client has its own peculiarities. From a management perspective, it is easier to deal
+ with one version of MS Windows that is maintained to a consistent update level than it is to deal
+ with a mixture of clients.
+ </para>
+
+ <para>
+ On a number of occasions, particular Microsoft service pack updates of a Windows server or client
+ have necessitated special handling from the Samba server end. If you want to remain sane, keep you
+ client workstation configurations consistent.
+ </para>
+
+ </sect2>
+
+ <sect2>
+ <title>For Scalability, Use SAN-Based Storage on Samba Servers</title>
+
+ <para>
+ <indexterm><primary>SAN</primary></indexterm>
+ <indexterm><primary>synchronization</primary></indexterm>
+ Many SAN-based storage systems permit more than one server to share a common data store.
+ Use of a shared SAN data store means that you do not need to use time- and resource-hungry data
+ synchronization techniques.
+ </para>
+
+ <para>
+ <indexterm><primary>load distribution</primary></indexterm>
+ <indexterm><primary>clustering</primary></indexterm>
+ The use of a collection of relatively low-cost front-end Samba servers that are coupled to
+ a shared backend SAN data store permits load distribution while containing costs below that
+ of installing and managing a complex clustering facility.
+ </para>
+
+ </sect2>
+
+ <sect2>
+ <title>Distribute Network Load with MSDFS</title>
+
+ <para>
+ <indexterm><primary>MSDFS</primary></indexterm>
+ <indexterm><primary>distributed</primary></indexterm>
+ Microsoft DFS (distributed file system) technology has been implemented in Samba. MSDFS permits
+ data to be accessed from a single share and yet to actually be distributed across multiple actual
+ servers. Refer to <emphasis>TOSHARG2</emphasis>, Chapter 19, for information regarding
+ implementation of an MSDFS installation.
+ </para>
+
+ <para>
+ <indexterm><primary>front-end</primary><secondary>server</secondary></indexterm>
+ <indexterm><primary>MSDFS</primary></indexterm>
+ The combination of multiple backend servers together with a front-end server and use of MSDFS
+ can achieve almost the same as you would obtain with a clustered Samba server.
+ </para>
+
+ </sect2>
+
+ <sect2>
+ <title>Replicate Data to Conserve Peak-Demand Wide-Area Bandwidth</title>
+
+ <para>
+ <indexterm><primary>replicate</primary></indexterm>
+ <indexterm><primary>rsync</primary></indexterm>
+ <indexterm><primary>wide-area network</primary></indexterm>
+ Consider using <command>rsync</command> to replicate data across the WAN during times
+ of low utilization. Users can then access the replicated data store rather than needing to do so
+ across the WAN. This works best for read-only data, but with careful planning can be
+ implemented so that modified files get replicated back to the point of origin. Be careful with your
+ implementation if you choose to permit modification and return replication of the modified file;
+ otherwise, you may inadvertently overwrite important data.
+ </para>
+
+ </sect2>
+
+ <sect2>
+ <title>Hardware Problems</title>
+
+ <para>
+ <indexterm><primary>hardware prices</primary></indexterm>
+ <indexterm><primary>hardware problems</primary></indexterm>
+ <indexterm><primary>NICs</primary></indexterm>
+ <indexterm><primary>defective</primary><secondary>HUBs</secondary></indexterm>
+ <indexterm><primary>defective</primary><secondary>switches</secondary></indexterm>
+ <indexterm><primary>defective</primary><secondary>cables</secondary></indexterm>
+ Networking hardware prices have fallen sharply over the past 5 years. A surprising number
+ of Samba networking problems over this time have been traced to defective network interface
+ cards (NICs) or defective HUBs, switches, and cables.
+ </para>
+
+ <para>
+ <indexterm><primary>corrective action</primary></indexterm>
+ Not surprising is the fact that network administrators do not like to be shown to have made
+ a bad decision. Money saved in buying low-cost hardware may result in high costs incurred
+ in corrective action.
+ </para>
+
+ <para>
+ <indexterm><primary>intermittent</primary></indexterm>
+ <indexterm><primary>data corruption</primary></indexterm>
+ <indexterm><primary>slow network</primary></indexterm>
+ <indexterm><primary>low performance</primary></indexterm>
+ <indexterm><primary>data integrity</primary></indexterm>
+ Defective NICs, HUBs, and switches may appear as intermittent network access problems, intermittent
+ or persistent data corruption, slow network throughput, low performance, or even as BSOD
+ problems with MS Windows clients. In one case, a company updated several workstations with newer, faster
+ Windows client machines that triggered problems during logon as well as data integrity problems on
+ an older PC that was unaffected so long as the new machines were kept shut down.
+ </para>
+
+ <para>
+ Defective hardware problems may take patience and persistence before the real cause can be discovered.
+ </para>
+
+ <para>
+ <indexterm><primary>RAID controllers</primary></indexterm>
+ Networking hardware defects can significantly impact perceived Samba performance, but defective
+ RAID controllers as well as SCSI and IDE hard disk controllers have also been known to impair Samba server
+ operations. One business came to this realization only after replacing a Samba installation with MS
+ Windows Server 2000 running on the same hardware. The root of the problem completely eluded the network
+ administrator until the entire server was replaced. While you may well think that this would never
+ happen to you, experience shows that given the right (unfortunate) circumstances, this can happen to anyone.
+ </para>
+
+ </sect2>
+
+ <sect2>
+ <title>Large Directories</title>
+
+ <para>
+ There exist applications that create or manage directories containing many thousands of files. Such
+ applications typically generate many small files (less than 100 KB). At the best of times, under UNIX,
+ listing of the files in a directory that contains many files is slow. By default, Windows NT, 200x,
+ and XP Pro cause network file system directory lookups on a Samba server to be performed for both
+ the case preserving file name as well as for the mangled (8.3) file name. This incurs a huge overhead
+ on the Samba server that may slow down the system dramatically.
+ </para>
+
+ <para>
+ In an extreme case, the performance impact was dramatic. File transfer from the Samba server to a Windows
+ XP Professional workstation over 1 Gigabit Ethernet for 250-500 KB files was measured at approximately
+ 30 MB/sec. But when tranferring a directory containing 120,000 files, all from 50KB to 60KB in size, the
+ transfer rate to the same workstation was measured at approximately 1.5 KB/sec. The net transfer was
+ on the order of a factor of 20-fold slower.
+ </para>
+
+ <para>
+ The symptoms that will be observed on the Samba server when a large directory is accessed will be that
+ aggregate I/O (typically blocks read) will be relatively low, yet the wait I/O times will be incredibly
+ long while at the same time the read queue is large. Close observation will show that the hard drive
+ that the file system is on will be thrashing wildly.
+ </para>
+
+ <para>
+ Samba-3.0.12 and later, includes new code that radically improves Samba perfomance. The secret to this is
+ really in the <smbconfoption name="case sensitive">True</smbconfoption> line. This tells smbd never to scan
+ for case-insensitive versions of names. So if an application asks for a file called <filename>FOO</filename>,
+ and it can not be found by a simple stat call, then smbd will return "file not found" immediately without
+ scanning the containing directory for a version of a different case.
+ </para>
+
+ <para>
+ Canonicalize all the files in the directory to have one case, upper or lower - either will do. Then set up
+ a new custom share for the application as follows:
+ <screen>
+ [bigshare]
+ path = /data/xrayfiles/neurosurgeons/
+ read only = no
+ case sensitive = True
+ default case = upper
+ preserve case = no
+ short preserve case = no
+ </screen>
+ </para>
+
+ <para>
+ All files and directories under the <parameter>path</parameter> directory must be in the same case
+ as specified in the &smb.conf; stanza. This means that smbd will not be able to find lower case
+ filenames with these settings. Note, this is done on a per-share basis.
+ </para>
+
+ </sect2>
+
+</sect1>
+
+<sect1>
+ <title>Key Points Learned</title>
+
+ <para>
+ This chapter has touched in broad sweeps on a number of simple steps that can be taken
+ to ensure that your Samba network is resilient, scalable, and reliable, and that it
+ performs well.
+ </para>
+
+ <para>
+ Always keep in mind that someone is responsible to maintain and manage your design.
+ In the long term, that may not be you. Spare a thought for your successor and give him or
+ her an even break.
+ </para>
+
+ <para>
+ <indexterm><primary>assumptions</primary></indexterm>
+ Last, but not least, you should not only keep the network design simple, but also be sure it is
+ well documented. This book may serve as your pattern for documenting every
+ aspect of your design, its implementation, and particularly the objects and assumptions
+ that underlie it.
+ </para>
+
+</sect1>
+
+
+</chapter>
+