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+<html><head><meta http-equiv="Content-Type" content="text/html; charset=ISO-8859-1"><title>Chapter 28. Analysing and solving samba problems</title><link rel="stylesheet" href="samba.css" type="text/css"><meta name="generator" content="DocBook XSL Stylesheets V1.59.1"><link rel="home" href="index.html" title="SAMBA Project Documentation"><link rel="up" href="troubleshooting.html" title="Part IV. Troubleshooting"><link rel="previous" href="diagnosis.html" title="Chapter 27. The samba checklist"><link rel="next" href="bugreport.html" title="Chapter 29. Reporting Bugs"></head><body bgcolor="white" text="black" link="#0000FF" vlink="#840084" alink="#0000FF"><div class="navheader"><table width="100%" summary="Navigation header"><tr><th colspan="3" align="center">Chapter 28. Analysing and solving samba problems</th></tr><tr><td width="20%" align="left"><a accesskey="p" href="diagnosis.html">Prev</a> </td><th width="60%" align="center">Part IV. Troubleshooting</th><td width="20%" align="right"> <a accesskey="n" href="bugreport.html">Next</a></td></tr></table><hr></div><div class="chapter" lang="en"><div class="titlepage"><div><h2 class="title"><a name="problems"></a>Chapter 28. Analysing and solving samba problems</h2></div><div><div class="author"><h3 class="author">Gerald (Jerry) Carter</h3><div class="affiliation"><span class="orgname">Samba Team<br></span><div class="address"><p><tt>&lt;<a href="mailto:jerry@samba.org">jerry@samba.org</a>&gt;</tt></p></div></div></div></div><div><div class="author"><h3 class="author">Jelmer R. Vernooij</h3><div class="affiliation"><span class="orgname">The Samba Team<br></span><div class="address"><p><tt>&lt;<a href="mailto:jelmer@samba.org">jelmer@samba.org</a>&gt;</tt></p></div></div></div></div><div><div class="author"><h3 class="author">David Bannon</h3><div class="affiliation"><span class="orgname">Samba Team<br></span><div class="address"><p><tt>&lt;<a href="mailto:dbannon@samba.org">dbannon@samba.org</a>&gt;</tt></p></div></div></div></div><div><p class="pubdate">8 Apr 2003</p></div></div><div class="toc"><p><b>Table of Contents</b></p><dl><dt><a href="problems.html#id2902374">Diagnostics tools</a></dt><dt><a href="problems.html#id2903991">Installing 'Network Monitor' on an NT Workstation or a Windows 9x box</a></dt><dt><a href="problems.html#id2904132">Useful URL's</a></dt><dt><a href="problems.html#id2904239">Getting help from the mailing lists</a></dt><dt><a href="problems.html#id2904392">How to get off the mailinglists</a></dt></dl></div><p>
+There are many sources of information available in the form
+of mailing lists, RFC's and documentation. The docs that come
+with the samba distribution contain very good explanations of
+general SMB topics such as browsing.</p><div class="sect1" lang="en"><div class="titlepage"><div><h2 class="title" style="clear: both"><a name="id2902374"></a>Diagnostics tools</h2></div></div><p>
+One of the best diagnostic tools for debugging problems is Samba itself.
+You can use the -d option for both smbd and nmbd to specify what
+'debug level' at which to run. See the man pages on smbd, nmbd and
+smb.conf for more information on debugging options. The debug
+level can range from 1 (the default) to 10 (100 for debugging passwords).
+</p><p>
+Another helpful method of debugging is to compile samba using the
+<b>gcc -g </b> flag. This will include debug
+information in the binaries and allow you to attach gdb to the
+running smbd / nmbd process. In order to attach gdb to an smbd
+process for an NT workstation, first get the workstation to make the
+connection. Pressing ctrl-alt-delete and going down to the domain box
+is sufficient (at least, on the first time you join the domain) to
+generate a 'LsaEnumTrustedDomains'. Thereafter, the workstation
+maintains an open connection, and therefore there will be an smbd
+process running (assuming that you haven't set a really short smbd
+idle timeout) So, in between pressing ctrl alt delete, and actually
+typing in your password, you can attach gdb and continue.
+</p><p>
+Some useful samba commands worth investigating:
+</p><div class="itemizedlist"><ul type="disc"><li><p>testparam | more</p></li><li><p>smbclient -L //{netbios name of server}</p></li></ul></div><p>
+An SMB enabled version of tcpdump is available from
+<a href="http://www.tcpdump.org/" target="_top">http://www.tcpdup.org/</a>.
+Ethereal, another good packet sniffer for Unix and Win32
+hosts, can be downloaded from <a href="http://www.ethereal.com/" target="_top">http://www.ethereal.com</a>.
+</p><p>
+For tracing things on the Microsoft Windows NT, Network Monitor
+(aka. netmon) is available on the Microsoft Developer Network CD's,
+the Windows NT Server install CD and the SMS CD's. The version of
+netmon that ships with SMS allows for dumping packets between any two
+computers (i.e. placing the network interface in promiscuous mode).
+The version on the NT Server install CD will only allow monitoring
+of network traffic directed to the local NT box and broadcasts on the
+local subnet. Be aware that Ethereal can read and write netmon
+formatted files.
+</p></div><div class="sect1" lang="en"><div class="titlepage"><div><h2 class="title" style="clear: both"><a name="id2903991"></a>Installing 'Network Monitor' on an NT Workstation or a Windows 9x box</h2></div></div><p>
+Installing netmon on an NT workstation requires a couple
+of steps. The following are for installing Netmon V4.00.349, which comes
+with Microsoft Windows NT Server 4.0, on Microsoft Windows NT
+Workstation 4.0. The process should be similar for other versions of
+Windows NT / Netmon. You will need both the Microsoft Windows
+NT Server 4.0 Install CD and the Workstation 4.0 Install CD.
+</p><p>
+Initially you will need to install 'Network Monitor Tools and Agent'
+on the NT Server. To do this
+</p><div class="itemizedlist"><ul type="disc"><li><p>Goto Start - Settings - Control Panel -
+ Network - Services - Add </p></li><li><p>Select the 'Network Monitor Tools and Agent' and
+ click on 'OK'.</p></li><li><p>Click 'OK' on the Network Control Panel.
+ </p></li><li><p>Insert the Windows NT Server 4.0 install CD
+ when prompted.</p></li></ul></div><p>
+At this point the Netmon files should exist in
+<tt>%SYSTEMROOT%\System32\netmon\*.*</tt>.
+Two subdirectories exist as well, <tt>parsers\</tt>
+which contains the necessary DLL's for parsing the netmon packet
+dump, and <tt>captures\</tt>.
+</p><p>
+In order to install the Netmon tools on an NT Workstation, you will
+first need to install the 'Network Monitor Agent' from the Workstation
+install CD.
+</p><div class="itemizedlist"><ul type="disc"><li><p>Goto Start - Settings - Control Panel -
+ Network - Services - Add</p></li><li><p>Select the 'Network Monitor Agent' and click
+ on 'OK'.</p></li><li><p>Click 'OK' on the Network Control Panel.
+ </p></li><li><p>Insert the Windows NT Workstation 4.0 install
+ CD when prompted.</p></li></ul></div><p>
+Now copy the files from the NT Server in %SYSTEMROOT%\System32\netmon\*.*
+to %SYSTEMROOT%\System32\netmon\*.* on the Workstation and set
+permissions as you deem appropriate for your site. You will need
+administrative rights on the NT box to run netmon.
+</p><p>
+To install Netmon on a Windows 9x box install the network monitor agent
+from the Windows 9x CD (\admin\nettools\netmon). There is a readme
+file located with the netmon driver files on the CD if you need
+information on how to do this. Copy the files from a working
+Netmon installation.
+</p></div><div class="sect1" lang="en"><div class="titlepage"><div><h2 class="title" style="clear: both"><a name="id2904132"></a>Useful URL's</h2></div></div><div class="itemizedlist"><ul type="disc"><li><p>Home of Samba site <a href="http://samba.org" target="_top">
+ http://samba.org</a>. We have a mirror near you !</p></li><li><p> The <span class="emphasis"><em>Development</em></span> document
+on the Samba mirrors might mention your problem. If so,
+it might mean that the developers are working on it.</p></li><li><p>See how Scott Merrill simulates a BDC behavior at
+ <a href="http://www.skippy.net/linux/smb-howto.html" target="_top">
+ http://www.skippy.net/linux/smb-howto.html</a>. </p></li><li><p>Although 2.0.7 has almost had its day as a PDC, David Bannon will
+ keep the 2.0.7 PDC pages at <a href="http://bioserve.latrobe.edu.au/samba" target="_top">
+ http://bioserve.latrobe.edu.au/samba</a> going for a while yet.</p></li><li><p>Misc links to CIFS information
+ <a href="http://samba.org/cifs/" target="_top">http://samba.org/cifs/</a></p></li><li><p>NT Domains for Unix <a href="http://mailhost.cb1.com/~lkcl/ntdom/" target="_top">
+ http://mailhost.cb1.com/~lkcl/ntdom/</a></p></li><li><p>FTP site for older SMB specs:
+ <a href="ftp://ftp.microsoft.com/developr/drg/CIFS/" target="_top">
+ ftp://ftp.microsoft.com/developr/drg/CIFS/</a></p></li></ul></div></div><div class="sect1" lang="en"><div class="titlepage"><div><h2 class="title" style="clear: both"><a name="id2904239"></a>Getting help from the mailing lists</h2></div></div><p>
+There are a number of Samba related mailing lists. Go to <a href="http://samba.org" target="_top">http://samba.org</a>, click on your nearest mirror
+and then click on <b>Support</b> and then click on <b>
+Samba related mailing lists</b>.
+</p><p>
+For questions relating to Samba TNG go to
+<a href="http://www.samba-tng.org/" target="_top">http://www.samba-tng.org/</a>
+It has been requested that you don't post questions about Samba-TNG to the
+main stream Samba lists.</p><p>
+If you post a message to one of the lists please observe the following guide lines :
+</p><div class="itemizedlist"><ul type="disc"><li><p> Always remember that the developers are volunteers, they are
+not paid and they never guarantee to produce a particular feature at
+a particular time. Any time lines are 'best guess' and nothing more.
+</p></li><li><p> Always mention what version of samba you are using and what
+operating system its running under. You should probably list the
+relevant sections of your <tt>smb.conf</tt> file, at least the options
+in [global] that affect PDC support.</p></li><li><p>In addition to the version, if you obtained Samba via
+CVS mention the date when you last checked it out.</p></li><li><p> Try and make your question clear and brief, lots of long,
+convoluted questions get deleted before they are completely read !
+Don't post html encoded messages (if you can select colour or font
+size its html).</p></li><li><p> If you run one of those nifty 'I'm on holidays' things when
+you are away, make sure its configured to not answer mailing lists.
+</p></li><li><p> Don't cross post. Work out which is the best list to post to
+and see what happens, i.e. don't post to both samba-ntdom and samba-technical.
+Many people active on the lists subscribe to more
+than one list and get annoyed to see the same message two or more times.
+Often someone will see a message and thinking it would be better dealt
+with on another, will forward it on for you.</p></li><li><p>You might include <span class="emphasis"><em>partial</em></span>
+log files written at a debug level set to as much as 20.
+Please don't send the entire log but enough to give the context of the
+error messages.</p></li><li><p>(Possibly) If you have a complete netmon trace ( from the opening of
+the pipe to the error ) you can send the *.CAP file as well.</p></li><li><p>Please think carefully before attaching a document to an email.
+Consider pasting the relevant parts into the body of the message. The samba
+mailing lists go to a huge number of people, do they all need a copy of your
+smb.conf in their attach directory?</p></li></ul></div></div><div class="sect1" lang="en"><div class="titlepage"><div><h2 class="title" style="clear: both"><a name="id2904392"></a>How to get off the mailinglists</h2></div></div><p>To have your name removed from a samba mailing list, go to the
+same place you went to to get on it. Go to <a href="http://lists.samba.org/" target="_top">http://lists.samba.org</a>,
+click on your nearest mirror and then click on <b>Support</b> and
+then click on <b> Samba related mailing lists</b>. Or perhaps see
+<a href="http://lists.samba.org/mailman/roster/samba-ntdom" target="_top">here</a>
+</p><p>
+Please don't post messages to the list asking to be removed, you will just
+be referred to the above address (unless that process failed in some way...)
+</p></div></div><div class="navfooter"><hr><table width="100%" summary="Navigation footer"><tr><td width="40%" align="left"><a accesskey="p" href="diagnosis.html">Prev</a> </td><td width="20%" align="center"><a accesskey="u" href="troubleshooting.html">Up</a></td><td width="40%" align="right"> <a accesskey="n" href="bugreport.html">Next</a></td></tr><tr><td width="40%" align="left" valign="top">Chapter 27. The samba checklist </td><td width="20%" align="center"><a accesskey="h" href="index.html">Home</a></td><td width="40%" align="right" valign="top"> Chapter 29. Reporting Bugs</td></tr></table></div></body></html>